How one agency improved coordination and connection
Touching Hearts at Home uses Maia Care with over 100 agency care partners and 80 clients.
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For Home Care Agencies
Improve family and caregiver engagement, satisfaction, and retention
A single view of everything going on, with instant updates and automated Care Snapshots — reduce the time your staff spends answering questions and coordinating care.
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Agency efficiency
Maia Care pays for itself with increased staff efficiency
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Dramatically improve family engagement
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Gain an advantage attracting and retaining clients
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Improve caregiver satisfaction and retention
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Avoid unnecessary clinical events
The Solution
- Agency and family caregivers communicating and collaborating
- One view of observational data, care notes, events, messages, photos, and documents
- AI insights and Care Snapshots
- An agency Dashboard to monitor and oversee care
Customer story
Getting started with Maia Care
Easy as 1-2-3
No formal training required; Online in a few hours
- Enter client and caregiver data in the Dashboard
- Users download the Maia app and get started
- Use how-to videos and in-app Tips to learn more
Maia Care pays for itself with increased staff efficiency – free 60-day trial and nominal per service hour pricing
FAQs
Does Maia Care work with agency platforms like WellSky and AxisCare?
Yes. The Maia Care platform is designed to complement and exchange data with agency back-end platforms like WellSky, AxisCare, CareSmartz360, and EHRs. Maia acts as a caregiver-facing front-end to agency back-end systems, so data does not have to be entered twice, yet everyone sees the complete picture.
Why do I need an app when I can text and search and use AI?
Keeping track of care events and making important decisions requires information you can trust and a secured share space where people can communicate and collaborate efficiently. Scattered group text message threads, multiple calendars, and random search results do not provide shared data that can be analyzed by AI and used to make caregivers more effective and efficient.
Does Maia provide a summary of care over time?
Yes. Maia can provide a Snapshot of care, from both paid and family caregivers, for any period of time. For instance, a 24-hour detailed view is invaluable when starting a shift; and similarly, a 6-month care log in preparation for an appointment with a Primary Care Physician or Urgent Care visit. A Care Snapshot can contain all data associated with an older adult, ranging from care events and observations to clinical notes and care plans.
How can an agency get started with Maia?
A caregiver can download the Maia app and get started in minutes. The Maia Dashboard can be customized in a few hours. Maia offers a free trial to agencies. After a successful trial, Maia charges a nominal fee based on the number of billed caregiver hours. The Maia platform pays for itself in efficiencies for caregivers and agency staff.